Privacy Policy

  1. Introduction

Center of Global Leadership (Private) Limited, operating under the brand name CGL – Study Abroad & Graduate School (“CGL”, “we”, “our” or “us”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our website, submit an enquiry, request educational counselling, register your interest in a course, interact with our advertisements or contact our team through telephone, email, WhatsApp, LinkedIn or other communication channels.

By using our website or voluntarily submitting your information, you acknowledge that you have had the opportunity to read this Privacy Policy. Where consent is legally required, we will seek your consent separately.

  1. Information We Collect

Depending on the services you request, we may collect the following information:

  1. Personal and Contact Information
  • Full name
  • Email address
  • Telephone or WhatsApp number
  • City and country of residence
  • Preferred method of communication
  1. Educational Information
  • Highest qualification and previous academic history
  • Intended course, degree or study destination
  • Preferred university or educational institution
  • Academic interests and career objectives
  • Relevant information voluntarily provided for educational counselling or admissions assistance
  1. Enquiry and Application Information

Information you provide through enquiry forms, appointment bookings, course registration forms, applications or communications with our representatives.

Where necessary for a requested service, we may process relevant academic documents or other supporting information. Please do not submit sensitive personal information unless it is specifically required for your request and an appropriate method of submission has been provided.

  1. Technical and Website Information

When you visit our website, certain technical information may be collected, including your IP address, browser type, device information, pages visited, referral source, approximate location and interactions with website content. Cookies and similar technologies may be used where applicable.

  1. How We Use Your Information

We may use your information to:

  • Respond to your enquiries and requests for educational counselling.
  • Recommend relevant courses, universities, study destinations and educational opportunities.
  • Provide information about admissions, scholarships, course fees, eligibility and application procedures.
  • Arrange consultations, appointments and follow-up communications.
  • Process course registrations or support admissions-related services you request.
  • Send relevant educational updates, event invitations and marketing communications where permitted.
  • Manage our website, improve our services and understand visitor engagement.
  • Measure advertising performance, including enquiries or registrations generated through LinkedIn campaigns, where applicable.
  • Maintain business records, prevent misuse and meet applicable legal obligations.

We will not knowingly use your personal information for purposes materially unrelated to those described in this policy without an appropriate legal basis or additional consent where required.

  1. Marketing Communications

If you submit an enquiry about a course, university or study destination, CGL may contact you regarding that enquiry and relevant follow-up information.

Where permitted by applicable law, we may also send information about educational opportunities, new courses, scholarships, events and other services that may interest you.

You can opt out of promotional emails by using the unsubscribe option where available or by contacting us at info@thecgl.org.pk.

Opting out of marketing communications will not necessarily stop essential messages relating to a service or enquiry you have requested.

  1. LinkedIn Advertising, Analytics and Tracking Technologies

CGL may use LinkedIn advertising services, including the LinkedIn Insight Tag, conversion tracking and website audience tools, if these features are implemented on our website.

These technologies may help us:

  • Measure the effectiveness of LinkedIn advertisements.
  • Understand visits and actions taken on our website following an advertisement.
  • Evaluate advertising performance and improve future campaigns.
  • Build website audiences and display relevant advertisements to eligible LinkedIn members, subject to applicable platform settings and legal requirements.

Depending on the tools implemented and your settings, LinkedIn may collect or receive technical and browsing information, such as page visits, IP address, browser or device information, timestamps and cookie identifiers.

LinkedIn independently processes certain information under its own privacy terms and advertising settings. CGL does not control all of LinkedIn’s data-processing activities.

Where required by applicable law, we will obtain the necessary consent before activating non-essential tracking technologies or sharing relevant personal information with advertising platforms. You may also manage advertising preferences through LinkedIn’s account settings.

For further information, please review LinkedIn’s Privacy Policy at https://www.linkedin.com/legal/privacy-policy.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic and measure marketing performance.

Some cookies may be provided by third-party services, including analytics or advertising providers.

Where required, we will provide a cookie notice or consent mechanism that allows you to accept or reject non-essential cookies. You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

  1. When We Share Information

We do not sell your personal information to third parties for their own direct marketing purposes.

We may share relevant information, where necessary and lawful, with:

  • Universities and educational institutions: When you ask us to advise on, facilitate or support an application to a particular institution.
  • Educational and service partners: Where sharing is necessary to deliver a service you have requested.
  • Technology and service providers: Such as website hosting providers, customer relationship management systems, communication tools and analytics providers acting on our behalf.
  • Advertising platforms: Including LinkedIn, where relevant to advertising measurement, audience tools or other features described in this policy.
  • Professional advisers and authorities: Where reasonably necessary for legal compliance, the protection of rights or the establishment or defence of legal claims.

We aim to limit disclosures to information reasonably necessary for the relevant purpose. Where appropriate, we use contractual or other safeguards when working with service providers.

  1. International Transfers of Information

Because our services may involve overseas universities, educational partners and technology providers, your information may be processed or transferred outside Pakistan.

Where such a transfer occurs, we will take reasonable steps to protect the information and comply with applicable legal requirements. The privacy laws and protections in another country may differ from those in Pakistan.

We will share application-related information with an overseas institution when necessary for the service you have requested and subject to applicable requirements.

  1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, providing services, maintaining relevant business records, resolving disputes and complying with applicable legal obligations.

Retention periods may vary depending on the nature of the information, the services provided and any applicable record-keeping requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to lawful retention requirements and technical limitations.

  1. Data Security

CGL takes reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

However, no website, online platform, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid sending passwords, payment-card details or unnecessary sensitive documents through ordinary email, messaging or website forms.

If you believe your information has been accessed or used improperly, please contact us using the details in this policy.

  1. Your Privacy Choices and Requests

Subject to applicable law and relevant limitations, you may contact us to:

  • Request information about the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of information that we no longer need or are not legally required to retain.
  • Withdraw consent where processing relies on your consent.
  • Opt out of promotional communications.
  • Raise a concern about how your personal information is handled.

We may need to verify your identity before acting on a request. Some information may need to be retained where legally required or necessary to establish, exercise or defend legal claims.

To submit a privacy request, email info@thecgl.org.pk with the subject line “Privacy Request”.

  1. Children’s Privacy

Our services may include educational opportunities for students who are under the age of 18. Where we knowingly collect information from a minor, we will take appropriate steps to ensure that the collection and use of such information is handled lawfully, including obtaining parent or guardian involvement or consent where required.

Parents or legal guardians may contact us if they have questions about information submitted by a minor.

  1. Third-Party Websites and Services

Our website may contain links to universities, educational institutions, social media platforms, payment services and other third-party websites.

These websites and services operate under their own privacy policies and terms. CGL is not responsible for the privacy practices of third-party websites that we do not control. We encourage you to review their policies before submitting personal information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website technology, advertising practices or legal obligations.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

  1. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact:

Center of Global Leadership (Private) Limited (CGL)
Islamabad Head Office:
Unit No. 209, PakLand Tower 2, 2nd Floor, New Blue Area, Jinnah Avenue, Islamabad, Pakistan.

Email: info@thecgl.org.pk

WhatsApp: +92-3-111-111-245